FREE SHIPPING * Only for Spain
FREE SHIPPING * Only for Spain

Return during a 15 day period

You have the option to return products you have purchased within 15 days. The 15-day term begins from the moment you receive the order. 

Steps to follow for the return of your order:
  1. Send us an email to myshoes@lintervalleshoes.com with your decision to return the order and its order number. 
  2. We will reply to your email and inform you of the collection thereof. The transportation cost of the return of the order is at your expense. The return of the order will be made with the same agency that it was sent with. 
  3. Place the return label that accompanies the order in the package with the product you want to return. In the event that your order did not come with a return label, we will attach it in our reply email to you (email from point 2).
  4. When we receive the order you have returned and check the status of it we will then proceed to return the money using the same payment method as when purchased.
Please note that the return is subject to the product being tested / used only as it would have been in a store, and that the product be returned in its original condition, intact and undamaged, and in its original packaging. We offer you the return of all orders shipped and returned from the place where the order was originally made. Return costs and customs charges will be paid by the customer.



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